Personalisation

At Pom Pom London we want to empower everyone to be unique and be you. Along with our interchangeable bag straps, we offer personalisation across our leather accessories range.

How does it work?

Our bags can be monogrammed with up to 4 letters via a process called debossing. The letters are hand-stamped onto our leather products.

How long does it take?

Because the debossing is done by hand, it can take up to an extra 48 hours to ship personalised orders. Please bare this in mind when ordering with a deadline! Of course, we will work hard to ship your order as soon as possible.

Can I return?

Unfortunately, due to the bespoke nature of these personalised items they are non-returnable and non-refundable with the exception of faulty products. If you feel like your personalised item may be faulty please do get in touch with us at hello@pompomlondon.com

IMPORTANT INFORMATION

As every product is monogrammed by hand, whilst utmost care is taken, there may be times where two debossed bags may not be identical. Due to the nature of hand stamped products we cannot guarantee the same outcome every time, therefore every product will differ slightly. 

Debossing sits lower than the rest of the material it is a discreet and elegant form of personalisation. Debossing is more obvious to the eye on the lighter coloured leathers. 

Please note: at this time only the Mayfair/City/Mayfair Plus/City Plus can be personalised